Patrick Cassity, Global Shared Services Leader for Owens Corning, discusses the decision to move from “build” to “buy” – and how to manage the jobs transitions that come with outsourcing......
In what has become one of the most widely anticipated sessions at Shared Services & Outsourcing Weeks around the world (!), the stage at Amsterdam’s Rai conference center (May 11, 2011) was set for the big-wigs (you voted them in) of the sourcing world to face the questions of our moderator, Deborah Kops. ...
Annual contract value (ACV) for this specialized category of outsourcing is expected to grow by 15 percent to 20 percent this year, to more than $4 billion, according to the Everest Group....